Our Workshops, Coaching and Consulting
all help you put into place best practices and better application of tools for personal and collaborative productivity. They are relevant and beneficial for all levels from senior executives through to new hires, across all divisions. The tools and techniques help both in your professional and personal life.

We invite you to explore further with us how we can support your goals and those of your organization. Please contact our office to schedule a deeper conversation.

Workshop
Slay the E-mail Monster
A 3-hour session that examines the values and constraints of e-mail as a communication channel. Provides step-by-step instructions for managing e-mail efficiently in groupware systems and a roadmap for what to retrieve, where to store information and how to ensure follow up and follow through of work.
Coaching  

Slay the Workflow Monster
A two day coaching program for small groups of 6 that provides an introduction to the fundamental principles of managing the flow, filing and retrieval of work and information.

A system to get people in control of their worklife.

  • Remove waste
  • Keep track of information and work
  • Get the value work done
  • Regain control

In this program, participants will learn to manage the information retrieval points for which they are responsible. This includes physical files, personal computer drives, internet bookmarks, share drives, and virtual resources. They will also learn to develop personal operating policies for managing routine workflow. This includes managing of information inputs (including email), making workflow decisions, and managing work in progress maximizing their company’s technology (Outlook® , Lotus Notes®, etc.). The organization gains consistency of deliverables, shorter cycle times in decision making, less stress, and replicable group standards.

Executive Excellence Workflow Coaching
A two day coaching program that is designed for the busy executive whose schedule and issues are not appropriate for a group session. This is an intensive one-on-one consultative coaching program that spans two days. The first day is a full day at the executive’s office during which core principles are presented in a highly interactive session. The executive's assistant could be involved in a portion of that session. The remaining day will apply the principles to Enterprise Level Business Objectives, and to the unique challenges and issues facing the executive.
Consulting - Team Applications

Business Process Productivity Consulting
Generally tied to an initiative, we help your company, department or team to create work and operational excellence to meet your customer’s requirements. You may be coping with restructuring, new missions, new role definitions, or new technologies. Regardless of the challenge, our result is to ease the transition from current methods and procedures to the more efficient and effective processes that support your new direction (initiative).

  • Analysis and Value Stream Mapping – The basic business process of the new initiative is analyzed and mapped to clearly identify the value of the intellectual product to the customer.
  • Environmental Study – Investigation, research and analysis is done to obtain a clear picture of the present state including current manual procedures and technological support.
  • Recommendations and Modeling – Creation of an architecture and plan, unique to the client’s enterprise based on the previous analysis and study.
  • Implementation – Training and/or coaching of the personnel involved to insure the understanding, buy-in, and implementation of the initiative.
The Clarity Process
Think Strategically - Focus Sharply - Move the Entire Value Chain Quickly
The effective deployment of any new strategy or initiative requires that organizations move through the transformation process at an accelerated pace. This cannot be achieved using conventional methods and time frames. To achieve ownership, momentum, and speed, organizations must rapidly design, build, and implement the new initiative.

Based on the work of Deming and Marshall Thurber, the Clarity Process will guide your senior leadership team to:

  • Identify and focus on the first 15% of issues vital to organization’s success.
  • Understand the interrelationship between those vital issues
  • Focus on the steps to be executed to become or remain the most successful organization possible in your domain
Additional Resources
Slay the E-mail Monster – 96 Easy Ways to Dramatically Increase Productivity
Copyright © 2010 Lynn Coffman and Michael Valentine
Beyond E-mail - A Conversations with Lynn and Mike
A companion CD with principles for workflow applications



 

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